Here you can learn all about them in Strategy maps and strategy mapping: an essential guide. Exercises throughout the course include: about hosting this course at your location. We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. See our Privacy Policy and User Agreement for details. How you can improve your organisation’s decision making. Balanced scorecard design should create ownership and be a collective endeavour. To consider what you want to manage, have a read of “Measure what you want to manage“. Balance is a consequence of having a cause and effect story across the perspectives. The measures are tested against their ability to represent the objectives. The learning and growth perspective is so called, because it is about how the organisation will learn and grow. It is based on the Balanced Scorecard Institute’s award winning Nine Steps to Success™ framework and thousands of hours of consulting and training experience in strategic planning and management. The balanced scorecard is about learning. The eleven principles we cover here are: You will find links to further useful Balanced Scorecard resources at the bottom of the page. You are not simply disappearing into a dark room to come out with a set of measures. $50 additional discount per participant for signing up 30 days before the start of the course. If you continue browsing the site, you agree to the use of cookies on this website. portalId: 5279658, Now customize the name of a clipboard to store your clips. A brief, 1-day version of the course is also available. Strategy maps are about cause and effect. Why the balanced scorecard is still one of the most powerful and effective management tools, Basic elements and concepts of a balanced scorecard, How scorecards are created using Balanced Scorecard Institute’s, How to contribute to your team’s development of mission, vision, core values, and customer value proposition, The basics of performance measure and target development, How cascading scorecards to all levels in the organization can create strategic alignment, How to engage leaders and employees in the origination’s shared direction, How scorecards can be used to create employee accountability, Key concepts of the balanced scorecard work together, A balanced scorecard can be used to improve organizational performance, To assist in the development of strategic objectives, meaningful performance measures and targets, To help your team successfully build a balanced scorecard system, To anticipate challenges and prepare solutions for a more effective implementation, To engage leaders and employees in the planning process, Other organizations have used the balanced scorecard for continual improvement, To summarize all elements of a balanced scorecards, Define mission, vision, and  perspectives, Identify one strategic theme and capture any strategic results that could be tied to your theme, Identify strategic objective candidate ideas and intended results, Draw in cause-and-effect arrows  to start the strategy map and capture any commentary, Identify candidate initiative ideas for your strategic objective, Summarize all elements into a balanced scorecard, Basic concepts of performance management and measurement, Application Exercise: Identify Perspectives, Strategic Themes, and Strategic Results, Application Exercise: Develop and refine Strategic Objectives, Application Exercise: Create a Theme Strategy Map, Application Exercise: Develop Performance Measures, Application Exercise: Identify candidates for Strategic Initiatives, Application Exercise: Cascade Tier 1 elements to Tier 2 and Tier 3, Application Exercise: Summarize all elements into a Balanced Scorecard, “The BSI Certification goes far beyond studying the theory & history of a balanced scorecard management system. They are part of a set of resources for people interested in effective Balanced Scorecard design and use. BALANCED SCORECARD The Strategy Map and the Tangible Future are the tools that help you work out what you want to manage. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. THE DECISION MAKING ZONE It will also record your information if you leave comments, use social media, or sign up to our newsletter. Make sure you have top level sponsorship – or forever be an operational detail. Transition is more difficult—Balanced Scorecard Institute showed us not only how to change the organization-but more importantly how to manage the change process effectively.”, “We are very pleased with the help provided by the Institute. Learn more. You understand that there are different styles and types of balanced scorecard. 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