The bedside tables on either side of the king bed make a great spot for one to set up a base for the charging of their lifestyle. The size of the wardrobe is alright, sufficient for us to place our four days worth of clothing. The rubber lining on the doors of these cubicles means guests would have to open one door in order for the other door to open. Such a gesture goes to show the staff genuinely wanted to provide good service to guests. Despite the small-sized pool, one can still get some decent laps swimming in it. This is the version of our website addressed to speakers of English in the United States. Prices are the average nightly price provided by our partners and may not include all taxes and fees. One staff would be focused on processing our check-in, another staff went to the back of the reception desk and presented us with a welcome drink, and yet another staff was standing by ready to help us carry our luggage to our suite. Their attention to details further adds to the reason why staying in this hotel is a wonderful experience. Booking.com does not accept responsibility or liability for any question or answers. Taxes and fees that are shown are estimates only. Now $63 (Was $̶1̶2̶1̶) on Tripadvisor: Hotel de l'Opera Hanoi, Hanoi. From checking in to checking out - very smooth. With tourism done and hotels not at capacity - i just don't understand why nothing more was offered on the 15th. Operatic Glamour in the Heart of Hanoi: Hotel de l'Opera Hanoi - MGallery by Sofitel offers travellers a sophisticated break near the iconic Hanoi Opera House. Just 3 minutes walk from the Old Quarter, and a short distance to the Hanoi Opera House, our guests can experience the 5-star luxury of a night at the opera. Sincerely, Severine Krawec (Mrs.) General Manager, Dear Mr. D., Thank you for taking the time to leave us such a beautiful review. Which room amenities are available at Hotel de l'Opera Hanoi? The bathroom has a single sink which is placed on one side of the sink countertop. The swimming pool in Hanoi De L'Opera Hotel is located on the third floor. Hotels near PART Performing Arts and Revival Theatre, Hotels near National University of Civil Engineering, Hotels near Hanoi University of Science and Technology. Smack right in front of the king bed, enclosed in a chrome cabinet, is the only TV in the suite. Sincerely, Severine Krawec (Mrs.) General Manager, Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. A desk light is the only decoration on this desk and the hotel places some magazines on the desk to provide guests with some reading materials to occupy their time. more. For extra illumination, the designers of Hanoi De L'Opera Hotel placed a floor light that resembles those used in movie sets by the window. However, the only flaw in the suite is the placement of the TV, which I could only watch while lying on the bed. Sincerely Severine Krawec (Mrs.) General Manager, Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi, MGallery. They work diligently to provide a superior service experience for every customer, therefore your feedback is very important to us, it will provide our staff with great encouragement to keep doing what they are doing. It is always a pleasure to receive positive feedback. For your safety and comfort, we have implemented strict measures adhering to governmental requirements and ACCOR's ALL SAFE sanitary guidelines. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. You can request this in the next step. As soon as you arrive, you can't fail to be won over by the magic of the setting and the theatrical interior, filled with rich shades, silk drapes and flamboyantly coloured furniture. * Don’t include any personal, political, ethical, or religious commentary. The Opera Suite has a floor area of 46m² and has three general areas: Sleeping Area, Lounge Area and Bathroom. It is comparable to the Sofitel Metropol at a slightly lower price point.”, “Wonderful breakfast with a large variety of foods, fresh fruit and fruit drinks.”. Perfect location! Recommended. Pleasent stay but facilities need to be upgraded. Reviews are most valuable when they are original and unbiased. Our maintenance team has also been sent to the room to fix the shower control after receiving your feedback. When guests turn on the tap, water would flow from the tap as well as the showerhead that is by the bathtub. Actual travel distances may vary. Guests can find an in-room safe placed on top of the three-tiered drawer inside the wardrobe. The service I have received in the hotel is top-notch. Choose your currency. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Conveniently located restaurants include Poke Hanoi, S'Patisserie, and Pizza 4P's Trang Tien. Sincerely, Severine Krawec (Mrs.) General Manager, Dear Mr. W., We very much appreciate your comments regarding your stay at Hotel de l'Opera Hanoi. Sincerely, Luu Nha Trang Quality Improvement Manaager, Dear Ms. N. Thanh Tam, We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. We also have 4 meeting rooms and a business center available for our guests who are stopping over on business. French Flare in the Opera Suite with Great Location, I stayed in the Opera Suite which is actually a Junior Suite in Hanoi De L'Opera Hotel. Best regards, Le Thu Ha, Marketing and Communication Manager. Hotel de l'Opera Hanoi - MGallery takes special requests – add in the next step! Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? we were warmly greeted by staff on our arrival even though it was about 10 pm at night - a herbal drink and a cake was great! I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of our services. I have shared your comments with our team. A huge large King bed with thick mattress, making the bed a tad high, draped with four large soft pillows sits in the of this part of the suite. Very supportive. This was the first stay in 2020 that i didnt receive any communication from customer relationship. Our dedicated staff will be pleased to learn of your high praise. I find the service that I received in Hanoi De L'Opera Hotel is top-notch. They would always welcome us every single morning when we were there for breakfast. Our dedicated staff will be pleased to learn of your high praise. Operatic Glamour in the Heart of Hanoi: Hotel de l'Opera Hanoi - MGallery by Sofitel offers travellers a sophisticated break near the iconic Hanoi Opera House. Are there opportunities to exercise at Hotel de l'Opera Hanoi? The bed was large and soft. Is Hotel de l'Opera Hanoi located near the city center? The staff was friendly. Something went wrong – please try again later. My expectation for this hotel was high. The suite is spacious and the French-inspired decor adds character to the suite. © 2020 Expedia, Inc, an Expedia Group Company. When guests turn on the tap, water would flow from the tap as well as the showerhead that is by the bathtub. Despite being hours earlier than the usual hotel check-in timing, the front desk staff processed our check-in efficiently and allowed us to check into our suite. We will also take your comments about the buffet selection and the reception flower into consideration for a future improvement. The walk-in shower cubicle does not feel cramp and cataphoric. Good location. devices. Thank you once again for your kind words. Amazing staffs. Taxes and fees that are shown are estimates only. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back soon in Hanoi. Reservations longer than 30 nights are not possible. As we have made some request for the orientation of our suite in the hotel, the staff counter proposed to have us shifted to another suite. Yes, it is 0.7 miles away from the center of Hanoi. Now $66 (Was $̶1̶3̶9̶) on Tripadvisor: Hotel de l'Opera Hanoi, Hanoi. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The rooms are spacious and designed with French style however seem a little tiered ...wouldn’t mind staying there again. All rights reserved. Sincerely Severine Krawec (Mrs.) General Manager, Dear Ms. K., Many thanks for taking the time to post your review and share with us about your experience during your stays at Hotel De l’Opera Hanoi. The beds were very comfy.”, “Very swish and lovely but not too big. There are more places to choose from in the Hanoi area. Once again, thank you for your feedback and we are looking forward to welcoming you back our hotel soon. The moment our transport from the airport pulls up to the front porch of the hotel, the friendly and helpful porter was standing by ready to receive us and volunteered to help us unload our luggage. Our dedicated staff will be pleased to learn of your high praise. See 1,979 traveler reviews, 1,361 candid photos, and great deals for Hotel de l'Opera Hanoi, ranked #159 of 1,083 hotels in Hanoi and rated 4.5 of 5 at Tripadvisor. The minibar is placed in the cabinet behind the two-seater couch in the lounge area. This is the version of our website addressed to speakers of English in the United States. We are glad that you loved our location and services. Book Hotel de l'Opera Hanoi, Hanoi on Tripadvisor: See 1,979 traveller reviews, 1,356 candid photos, and great deals for Hotel de l'Opera Hanoi, ranked #159 of 1,079 hotels in Hanoi … Real opinions. As soon as you arrive, you can't fail to be won over by the magic of the setting and the theatrical interior, filled with rich shades, silk drapes and flamboyantly coloured furniture. Respect the privacy of others. Restaurant staff should be trained to host loyal customers. Being Accor Plus member does not provide much in this hotel, the welcome pack is a joke. To finish creating your account, please click the link we just sent to. Enjoy free WiFi, an indoor pool, and 2 restaurants. However, we were disappointed to hear that your first stay proved less satisfactory for which I would like to extend our sincere apologies. The bed is very comfortable to sleep in, provided me with excellent sleep quality. What are some of the property amenities at Hotel de l'Opera Hanoi? Taxes and fees that are shown are estimates only. Are any cleaning services offered at Hotel de l'Opera Hanoi? Guests consistently rate the WiFi as excellent, Lock in a great price for your upcoming stay, Find a cancellation policy that works for you. Flower into consideration for a future improvement the United States to have the pleasure to receive positive feedback French-inspired adds... - MGallery takes special requests – add in the Hotel is top-notch 66 ( Was $ ̶1̶2̶1̶ on... 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