She was upset, as she had documents to drop off for him. I ended up emailing him twice because after the first email I found more info for him. Here are some of the most ridiculous moments shared: This example of "don't shoot the messenger": So there ya have it. I think I'm about to make the guys day and tell him he can pick two extra games and I'll charge him 10 bucks less. He would usually try to start a conversation with whoever he was checking out with, and continue to talk to you while you rang up other customers. Share your story in the comments below. Anyone who's worked in customer service for longer than 20 seconds knows that for every understanding customer you get, there are a handful of absolutely wacky ones. No, just because coke products are on sale, does not mean pepsi products are the same price. She then yelled that it was extremely sensitive information and stormed out. 30.0m members in the AskReddit community. ...how do you know you weren't just taken for a ride by someone really good at faking tears? I don't know how they possibly thought my accent was Russian, so I corrected them, but they got angry because I was 'condescending' them. The man I was helping sees her talking to me and flies into a rage and calls me a useless bitch for "standing there ignoring me and chatting with your fucking friend". The dude walks in and I duck into the bathroom and locked the door, but he saw me. This creepy looking guy would come in, rip off the plastic, then come to my register and point out pictures in the magazines. I ended up leaving him in the King James Version section and said, 'Let me know if there's anything else I can do,' while walking away quickly. My manager literally said, 'Uh, don't sneak up on people.' Other stories include: getting yelled at because our medium coffee is 20 cents more expensive than another McDonalds hundreds of kilometers from us, as well as getting bitched out in drive through because we Dont have a two cheeseburger meal, because as a franchised store we have choices as to what to sell. This thread is archived. He kept banging on the door until we finally opened, then threw a metal bucket at my head. He got pissed and we went in circles for a while, then hung up on me. Cookies help us deliver our Services. 30 comments. I want to hear it all. Having I introduced myself to the families less than an hour before she knew I was an authority figure in the camp. I remember her saying, "no, I am a woman, like, 24/7." Aside from getting yelled at, she requested to speak with my manager. Please contact the moderators of this subreddit if you have any questions or concerns. Two live pipe bombs were found on premises November of last year. She then proceeded to scream at me claiming that I am ripping her off and charging her for something she didn't even order. By using our Services or clicking I agree, you agree to our use of cookies. She had spent maybe $1-2k on this package for several nights of hotel and park tickets (fairly average price), however, she thought she had bought DISNEY tickets, even though she explicitly bought them from OUR website. This one guy would come in two-three times a day to purchase large amounts of junk food. People who would open food (to try it I guess) and then put it back. To which my manager replies calmly with a sly grin "correct, and do me a favor and dont beat your wife up over it either". I dealt with a lot of dumb shit as a camp director but one that always sticks out in mind; After the week is over a mother comes roaring up to me and has murder in her eye. I used to work customer service for Universal Orlando Resort in Orlando, FL. Normally, I would roll my eyes at her blatant stupidity and give her the normal "I can't really do anything", etc. It was my job to watch over the self-checkout machines and help anyone who was having trouble. Sign up for the Tasty newsletter today! "A few years ago I was working as a cashier. She refused. Search, watch, and cook every single Tasty recipe and video ever - all in one place! He kept calling back until he got me, would call me a cunt, then hang up. She walked down the aisles, found it, brought the bottle to the register to purchase it, saw there was some AT the register, then proceeded to share her vast knowledge of swear words, swearing she would never shop with us again. I used to work at McDonalds. Now, it is important to note that none of our wraps have pickles in them. It's not like the fryer was concealed- it was a few feet from the registers with clear visibility. I finally got to some 5 month old notes in the system that said she is in fact a girl who sound like man. If you see others posting comments that violate this tag, please report them to the mods! I have tons of stories about this job but I thought I'd start with a wholesome one to get my feet wet in the Reddit world. H/T Reddit. report. She left a pile but then kept moving so she ended up leaving a trail too. A customer complained that there was not a tomato on her Big Mac. People would do some gross, gross stuff in the bathrooms. Eventually the manager told him that he'd 'talk to me,' and the guy was satisfied. Last one that's not really related: Directly next door to a probation office. We emailed and he seemed pretty cool. This older woman was apparently making a beeline for the bathroom when she shit herself (I didn't actually see it happen). I have other stories, but these were some of the better ones. The number of people who would argue for seriously 20-30 minutes over a few pennies was astounding. Before we got started our trainers reminded us to be weary of fraud. We had a counselor leave the camp because of similar language. r/AskReddit is the place to ask and answer thought-provoking questions. Felt bad about it but I just could not even look at the poor guy. The location I worked at was right next to a huge call center, so most of the daily customers were workers from there. hide. So of course he is told he will be unable to purchase a firearm. We hold major institutions accountable and expose wrongdoing. Itell him he's welcome to give the games away if he wants, or he can trade them right back in for some store credit the next time he wants something. Without trying to laugh I tell her I will discuss it with the staff. The guy behind her, a regular the local employees greeted by name, piped up and said, 'Well then maybe you should go the fuck back to New York.' She hits the basket as I'm turning, and it gets pressed into the side of my arm. story replies only. At this particular restaurant we gave 2 per 20 piece meal, and additional ones were 10 cents each, so I told the woman that. One morning, a middle-aged woman came in and asked me if we had any 'organic pears' in the back room because the ones up front 'didn't look great.' One night I was off my shift and waiting for her to finish up her shift so we could grab some dinner. Now it's YOUR turn! We share 14 funny customer service stories that have been sent in by our readers, who recall their funniest customer service interactions. He says no. Still the only time a customer ever got angry at me.". I worked for a certain software company that was somewhat see-through hint-hint, anyways, my most horrific story has to be the guy that showed up outside of our center with a 12 gauge pump action waiting for one of my co-workers to come outside screaming their name to try and get a reaction. It is always good to make a habit of avoiding making judgements on people who seem rude or inconsiderate because you don't know their story. I am on the phone with the customer. That day I man calls saying he is Danyelle (who is the only person who could order on that account.) Press J to jump to the feed. This upstairs downer: "I once had a customer storm upstairs to our customer service department to … That was pretty wild. He sent an angry email to corporate AND my manager telling them I was 'rude' to him because I didn’t follow a 'company standard' by saying 'have a nice day' instead of 'thank you.'". We walk up the stairs and as we get to the top, she stops me and tells me I should go home and go to the ER. [Stories] Customer Service People of Reddit: What are your horror stories? ", "I once had a customer who noticed I had an accent (I'm from southern Virginia) say I was 'Russian.' '", "I used to work in the deli section of a grocery store in Vermont. I left. I tried one more time when he just starts yelling and saying "IM TAKING THIS GAME FOR FOURTY DOLLARS AND YOU CAN PISS OFF IF YOU DONT LIKE IT!". Anyways, it was a Sunday morning maybe 4-5 years ago and a woman calls me with a very tense tone in her voice - wonderful, it was my first call of the day and you could usually tell a bad phone call within the first few seconds. [This happened shortly after being promoted to drive-thru], Before that, same restaurant, I was pulling some guys order and there was no one on fries, so I was pulling a hot basket out of the oil when this dumbass new employee comes running through carrying a mop at an angle. She is irate over the fact that her son told her other campers were using foul and distasteful language in front of her son. I worked at McDonald's in high school, and this woman ordered two 20 piece chicken nugget meals supersized. Get all the best Tasty recipes in your inbox! ", "I used to deliver pizza and had someone get irate and refuse a delivery because they'd ordered their food to be delivered at 7 p.m. and I got there at 6:55 p.m.", "I worked at a call center and a woman asked for 'someone in America.' r/AskReddit is the place to ask and answer thought-provoking questions. He made a point to only check out with female employees. You can't have it your way. Had to kick out a guy once because he was walking around with an open bottle of vodka in a fuckin' taco bell bag and harassing a girl. I tried to close the window on her, but she had the anger of... a person furious about 10-cent sauce cups, I guess. He starts cursing and ends up telling me I still had a job. So my friend calls the cops and he's banned from that store too. I said, 'Don't worry, I'm in [insert Midwestern state]! Yeah... when I worked at EB Games and we had buy one get one free sales, I had way too many people yell at me for trying to explain that they could have a second game from that section for free. I told him I had worked there for five years and I advised him to tell the staff that he wanted bread when ordering next time. I get my manager and this guy tells him that I not only snuck up on him, but that I was 'very rude' and 'laughed' at him, which another customer who saw the whole thing even called him out on. at a well known chain of pharmacy/connivence stores when I lived on the east coast. I was helping out an off duty correctional officer at the time and she called it in. Best moment I've ever had at work. He was friendly, in that dooshy/flirty kind of way. When he received it, he called me yelling, 'How the hell am I supposed to stand on this thing? Despite being the inventory "manager" (in pay but not title. I took a second to compose myself and rack my brain for how to calm her down, because at this point she was starting to raise her voice and get angry with me. The next day I was scheduled but didn't show up, obviously. Bonus points if his favourite song was by a completely different artist. I can't tell you enough how much I agree to this. So he decided to come in to my office to yell at me for not sending him the info, when he didn't check his email...did he expect me to send a carrier pigeon to him?! Assuming the worst I ask which words were used and she leans forward to me and whispers "fart", "balls" and "butthole". Nope. ", "A customer came in to buy hand sanitizer. I told her she could leave them with me and I can ask my colleague to pick them up tomorrow. I explained to her that he works out of a different office. Press question mark to learn the rest of the keyboard shortcuts, https://www.youtube.com/watch?v=DKYJVV7HuZw. 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